Shipments

At Kairos, we want your shopping experience to be simple and enjoyable in every aspect, including delivery. That's why we carefully manage every detail, from order preparation to courier selection.

🚚 Shipping methods and costs

• Italy
  Shipping is free for orders equal to or exceeding €150.
  Orders are entrusted to SDA – Poste Italiane, which guarantees a timely and traceable service.

• Europe and the rest of the world
  For international deliveries, we rely on Poste Italiane, UPS, or other selected couriers based on the destination. Shipping costs vary based on the destination country and are automatically calculated at checkout.

🕦 Shipping time

Europe: 3–10 business days

Rest of the world: 5–10 business days

Please note that these times are purely indicative and not binding, as delivery is handled by external couriers.

📦 Packaging and tracking

Each order is carefully packaged to ensure its integrity during transport. As soon as the package is handed over to the courier, you will receive a shipping confirmation email containing the tracking link.

💬 After-sales support

In case of delays or issues attributable to the courier, Kairos cannot be held responsible, but we remain at your disposal to provide all necessary assistance and facilitate delivery.

Thank you for choosing Kairos. If you need clarification or support, please write to us: we will be happy to help you.